Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us!


Notify us by e-mail of the reason for the return. If you suspect a manufacturer's defect, please send a photo of the defect by e-mail. Include your name and order number.

Yes we can. Email us as with your name and order no.

If you received damaged merchandise, please retain the box, packaging and all contents and contact us as soon as possible for assistance. 


Currently we ship within the United States only.

After your order has been processed, please allow 3-5 days for your order to arrive (varies by location). (However, *PLEASE* make sure your shipping address information is entirely correct to ensure a faster, safer delivery!)